
first image
'folio' consultation records, part of the waiting room redesign case study undertaken by fuelfor
'rethinking the waiting room' is a case study undertaken by barcelona-based design studio fuelfor,
offering a system of design concepts to make the experience of waiting in health clinics a more positive,
efficient, and comfortable process. the design incorporates architectural elements, industrial design,
and graphic and application optimization, characterized in further detail below:

detail of 'folio' prescription record

3/4 aerial view of 'modu' modular furniture system
structurally the fuelfor concept begins with 'modu', a modular furniture system easily adaptable to fit a range of needs and spaces.
the seats feature different density cushion pads, and the armrests are moveable. designated wheelchair and stroller space is integrated
regularly in the rooms, so that these individuals can sit amongst their ambulatory loved ones. air purifying plants and integrated
ventilation achieve improved air quality.

'modu' modular furniture system for waiting rooms

'tableau' communal waiting room table, with 'folio' sheets being filled out
the 'tableau' table likewise creates a customizable space for work and waiting. documents from the 'folio'
medical consultation record system can be integrated into the table, as can lighting and queue management displays.
the colour-coded 'folio' system includes information cards filled out by patients for their doctors, note-taking spaces
for patients to remind themselves of the doctor's advice, and a graphically-based prescription system.
patients also receive a paper with their doctor's name, room number, information, and building map.
fuel for notes that healthcare providers can also customize 'folio' to reflect their own company or user needs.

'inline' iPhone application
'inline' is designed as a dynamic, smartphone equivalent to the information presented by 'folio'.
one's current number in the queue is updated in realtime, users can take notes and access medication records,
and health tips can be studied through applications with an intuitive interface.

additional screenshot views of 'inline' application

another page from the 'folio' record system

'counter act' vending unit and information board
'counter act' is a freestanding counter unit, designed as both public service announcement board with tips for healthy living
and a vending machine for water and snacks. fuel for notes that the inclusion of the unit in health centers 'triggers people
to interact and practice healthy habits in a context where they are likely to [already] be thinking about their health.'

'healthpoint' stations within healthcare centers provide a community space to encourage healthy living
finally, the 'healthpoint' architecture concept promotes healthy living through personal consultations and workshop space,
usable by community organizations for meeting space, classes, and activities.
Interesting project but i’m afraid that we are going towards a future like the movie “Idiocracy”. Appart from critic i think that those papers would help to people with mental problems or other kind of problem and old persons to remember what they want to talk with the doctor. That furniture it’s nice but all that corners and folded forms will retain all the viruses that flyies freely in a waiting room, that furniture must be easy to clean with no space to accumulate any substance or virus. Congrats for your iniciative anyway.
For reference, this is a link to the movie Idiocracy:
http://www.youtube.com/watch?v=yXREKUsdbHk
Skip to 13:55, the graphic design part is near the end…
It continues in the second part:
http://www.youtube.com/watch?v=Ty7DdiBxIh4&feature=related
It’s in german with image backwarded but it’s easy to understand it. Thanks
I would like to see maybe the fruit available to eat there…or at least water. When I go to the doctor I usually want coffee to stay awake from waiting so long!! My favorite waiting rooms have outlets, wifi, and coffee.
I do like the idea of the cards/app though. Those I think are great because so often for people like me who have a lot of appointments it is easy to forget any questions I had or what they said.
@ kristen
i never would drink anything at a hospital’s or clinic waiting room with people sneezing and ill all around specially when they are crowded!!! For the sake of God!!! All i want to do is running away from that uncomfortable place. At many hospitals and clinics there are a coffe-bar-restaurant appart for service and public if they want to driink or eat something. I think it’s neccesary not to loose our minds with the word “design”…