sculptural talking heads allow manila office visitors to connect with customer service

sculptural talking heads allow manila office visitors to connect with customer service
all images by BJ Pascual

within ‘five Ecom center’ in manila, the philippines, artist JEFRË has installed a series of permanent fixtures that serve both an aesthetic and practical purpose in the office building’s main entrance. the chicago creative has realized six expressionless ‘talking heads’ measuring 6 feet in height and 5 feet in width.

hanging from the ceiling, the sculptures are each made from transparent acrylic panels and wear a different colored headset. visitors wanting to speak to the customer service representatives of businesses located within the complex can step inside any of these heads and communicate with them through a system of built-in speakers. ‘the inspiration came to me from the concept of the unknown workforce, an idea that came to me when I visited the building,’ JEFRË describes. the installation recalls the image of a call center employee and embodies the faceless, robotic voice epitomized by corporate customer service. 

the ‘talking heads’ are installed in the lobby of five Ecom center in manila

the sculptures serve both an aesthetic and practical purpose in the office building’s main entrance

the six expressionless ‘talking heads’ measure 6 feet in height and 5 feet in width

hanging from the ceiling, the sculptures are each made from transparent acrylic panels 

visitors can step inside any of the heads and communicate with customer service representatives 

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