IDEO redesigns the ATM
IDEO redesigns the ATM IDEO redesigns the ATM
sep 13, 2010

IDEO redesigns the ATM

for the past two years, the design firm ideo has been working with the spanish bank BBVA to create a new design for the ubiquitous ATM banking machine. rather than approach the design from a feature perspective IDEO and BBVA worked to rethink the interaction from the human perspective. their research led them to design a machine that is turned 90 degrees from the surface on which it is mounted to give the user more privacy. the whole system is also now operated from a 19-inch touchscreen display that allows more intuitive control over the process. outside the screen, there is only a single slot for cash, statements and receipts with a card slot to keep the interface streamlined.  five of the new designs have been installed in spain with more to come.

  • ‘perfect’ for disabled people

    x says:
  • that orientation make so much more sense for indoor cash machines..

    maximillian says:
  • What a fantastic outdoor urinal!

    jimr says:
  • I would be worried that some punks could just jump on the thing, snap it off the wall and run away with the cash!! I want to see a section drawing.

    DES says:
  • IDEO should know better than illustrate the “human interaction” in the last photo – Most humans I know would line up on the left behind the user.

    youandme says:
  • a urinal with a ipad, hihihi:)

    11 says:
  • the background reminds me of compound eyes…perhaps it is suggestive that those who are desirous to have your personal identificative information would devise a wall made up of compound eyes which surveys every angle of a person as they are imputting their pin number and other secure information. identity theft…that is so awesome!!!

    signature not necessary says:

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