google duplex mimics human voice to carry out 'real world' tasks over the phone

google duplex mimics human voice to carry out 'real world' tasks over the phone

google introduces google duplex, an artificial intelligence assistant that will carry out human-computer conversations to complete ‘real world’ tasks such as scheduling appointments or making table reservations. the new feature is promoted as a way of enhancing users’ lives and lessening language barrier issues, however users’ reactions have been mixed.

google duplex mimics human voice to carry out 'real world' tasks over the phone

image courtesy of google ai blog



“we understand and value the discussion around google duplex — as we’ve said from the beginning, transparency in the technology is important,’ google stated in an effort to ease concerns regarding ethics and morality, ‘we are designing this feature with disclosure built-in, and we’ll make sure the system is appropriately identified.’ this means that while the feature will mimic one’s human voice to make phone calls on his/her behalf, the real person on the other end will be receive some sort of announcement notifying them that they are talking to an AI.  the product is still in development, while it was introduced by google CEO sundar pichai earlier this week using a pre-recorded phone call. 

  • Is this really the direction we are heading. I would never want to stand in the way of progress, but, this may be a step too far. Google have tremendous resources, why not use them to really benefit mankind, instead of spending money/time on gimmicks that last as long as a lollipop.

    Johnb says:

have something to add? share your thoughts in our comments section below.
all comments are reviewed for the purposes of moderation before publishing.

comments policy
designboom's comment policy guidelines
generally speaking, if we publish something, it's because we're genuinely interested in the subject. we hope you'll share this interest and if you know even more about it, please share! our goal in the discussion threads is to have good conversation and we prefer constructive opinions. we and our readers have fun with entertaining ones. designboom welcomes alerts about typos, incorrect names, and the like.
the correction is at the discretion of the post editor and may not happen immediately.

what if you disagree with what we or another commenter has to say?
let's hear it! but please understand that offensive, inappropriate, or just plain annoying comments may be deleted or shortened.

- please do not make racist, sexist, anti-semitic, homophobic or otherwise offensive comments.
- please don't personally insult the writers or your fellow commenters.
- please avoid using offensive words, replacing a few letters with asterisks is not a valid workaround.
- please don't include your website or e-mail address in your comments for the purpose of self-promotion.
- please respect jury verdicts and do not discuss offensively on the competition results
(there is only one fist prize, and designboom usually asks renown professionals to help us to promote talent.
in addition to the awarded designs, we do feel that almost all deserve our attention, that is why we publish
the best 100-200 entries too.)

a link is allowed in comments as long as they add value in the form of information, images, humor, etc. (links to the front page of your personal blog or website are not okay). unwelcome links (to commercial products or services of others, offensive material etc. ) will be redacted. and, ... yes, spam gets banned. no, we do not post fake comments.


a diverse digital database that acts as a valuable guide in gaining insight and information about a product directly from the manufacturer, and serves as a rich reference point in developing a project or scheme.

technology news

keep up with our daily and weekly stories
503,120 subscribers
- see sample
- see sample
designboom magazine